1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1365182384
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can log in without needing a password or email. This convenient method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection to ensure a strong signal is available. If the problem persists, try clicking on the send OTP button again. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to access and play the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can only redeem earnings made through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure that all your Know Your Customer (KYC) details, including your Aadhar card, UPI, and bank details, are saved within the app. This is a mandatory step to proceed. Please submit all required information to finalize your registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for processing times of 30 minutes to 3 hours. However, payment delays can occur, potentially requiring a wait of up to 24 hours. This discrepancy can impact the overall experience of using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
With a wide range of payment options available, depositing and withdrawing funds is a breeze. You can choose from credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies, making it easy to manage your account. Our dedicated customer support team is available 24/7, providing assistance with any questions or concerns you may have, ensuring a smooth and stress-free experience on 1ace. Our team is always ready to help, whether you're a new or existing customer, and we're committed to making sure your experience on 1ace is always enjoyable and hassle-free. With our comprehensive support system, you can focus on what matters most - having fun and enjoying the excitement of playing on 1ace from the comfort of your own home. Join us today and discover the thrill of winning big without leaving your home. 1ace offers a unique and exciting gaming experience that's accessible and convenient, with a range of games and features designed to keep you entertained. So why wait? Sign up now and start experiencing the fun and excitement of 1ace for yourself!
At the heart of our operations are security and fair play, ensuring the protection of your personal and financial information with cutting-edge cryptographic technology. We support a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, to facilitate seamless and hassle-free transactions. Our dedicated customer support team is available 24/7 to assist with any questions or concerns, ensuring a smooth and enjoyable gaming experience.