1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1677576045
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection for a strong signal. Wait for the signal to be stable, then click on "send OTP" and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, provide your updated KYC details via email to customer support to facilitate account transfer. This will help resolve any issues and maintain account continuity.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you should be able to log in and start playing without any problems. This should fix any issues and provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other similar apps. The withdrawn amount is limited to the money earned from gaming, and not the bonus collected. This means you can only withdraw earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that can be completed in 30 minutes to 3 hours. However, payment processing may occasionally be delayed, potentially requiring a wait of up to 24 hours. This delay can impact the overall time required for the process.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from using the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any money won while playing with the bonus can be withdrawn. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is delayed, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Our dedicated customer support team is available 24/7, 7 days a week, to assist you with any questions or issues you may have, ensuring a seamless and enjoyable gaming experience. With generous bonuses, regular promotions, and a robust loyalty program, 1ace ensures that every player feels valued and rewarded. Join us today and dive into a world of emotion, strategy, and chance, where every moment is filled with excitement and possibility.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have. From the moment you join us, you'll be treated to a seamless and personalized experience that will leave you feeling valued and supported. Our team of experts is passionate about delivering exceptional service, and we're committed to making your experience with us a memorable one. Whether you're a new customer or a long-time user, we're here to help you every step of the way, from setting up your account to resolving any technical issues that may arise. At 1ace, we believe that every customer deserves a unique and tailored experience. That's why we've designed our support system to be flexible and adaptable, allowing us to respond quickly and effectively to your needs. Whether you're contacting us through our website, social media, or phone, you can be assured of a prompt and courteous response from our team. But it's not just about providing good service - it's about creating an experience that's truly unforgettable. That's why we're committed to going above and beyond to exceed your expectations. From special offers and promotions to exclusive access to new features and products, we're always looking for ways to surprise and delight our customers. So why wait? Join us today and discover the thrill and excitement that awaits you at 1ace. With our dedicated support team and commitment to customer satisfaction, you'll be just a click away from your next big win.