1ace

1ace App support

Contact
+91 9853128383

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive an OTP after clicking "send," you can try again or contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once the updated app is installed, you should be able to access it without any issues.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only allowed for money earned from gaming, not from bonus collections. You cannot withdraw bonus money, only the earnings from actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your KYC (Know Your Customer) details within this app. This includes saving your Aadhar card and connecting your UPI (Unified Payments Interface) as well as inputting your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays in payments can occur, resulting in a wait time of up to 24 hours. This delay is an exception to the usual efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves, however, cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

Similar apps

Ratings and reviews