1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9304842706
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient login method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To troubleshoot the issue, start by checking your internet connection for a strong signal. If the signal is stable, try clicking on the "send OTP" option again; if you still don't receive the OTP, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should enable you to access the updated app and start playing smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals can only be made from earned gaming money, not from bonus collections. This means you can cash out the rewards you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know-Your-Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card, saving your UPI details, and storing your bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take between 30 minutes to 3 hours. However, some delays can occur with payments, potentially requiring a wait of up to 24 hours. This delay can happen when payments are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games using the bonus amount. Winnings from the bonus are withdrawable, just like money earned from playing games with regular funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the funds still don't appear, you can contact their care centre for assistance.
1ace offers an unparalleled online gaming experience, featuring a vast array of premium casino games that cater to every type of player. Our extensive collection includes slots, blackjack, roulette, poker, and live dealer options, ensuring that you'll always find something that suits your gaming style. From classic slot machines to thrilling card games, and from immersive live dealer experiences to strategic poker matches, our diverse portfolio has something for everyone. Our cutting-edge platform is designed to provide an unparalleled gaming environment, where you can immerse yourself in high-quality graphics and sound effects that transport you straight to the heart of the action. With a seamless and intuitive interface, you can navigate our vast selection of games with ease, and engage in a gaming experience that's both exhilarating and realistic.
Our dedicated customer support team is committed to providing top-notch assistance 24 hours a day, 7 days a week. Whether you have questions or encounter any issues, our team is always available to help you. We understand the importance of a seamless gaming experience and strive to ensure that your time with us is enjoyable and stress-free. In addition to our exceptional customer support, we prioritize your security above all else. We employ the latest security measures and adhere to a strict policy of fair play to guarantee a safe and secure gaming environment. Our state-of-the-art technology and rigorous testing procedures ensure that our platform is secure and reliable, giving you peace of mind as you play. Join 1ace today and discover why we are the premier online casino destination for players worldwide. With our unparalleled customer support, advanced security measures, and commitment to fair play, you can trust that you're in good hands. Experience the thrill of online gaming with us and enjoy a world-class gaming experience that's second to none.