1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0069856242
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to secure your login. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, ensure you have a strong internet connection. Wait for a stable signal, then click to send the OTP and wait for it to be received. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, send your KYC details to customer support via email to facilitate account transfer. This will help shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and start playing the updated app. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, with bonus funds not being redeemable. This means you can only withdraw the money you've earned from playing games, not any bonus or promotional amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may cause a wait of up to 24 hours. This delay can be an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. It's intended for in-game use only, not for personal withdrawal. You can withdraw any winnings earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
At 1ace, we prioritize the convenience and security of our users. Our platform offers a range of deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers, ensuring seamless transactions. To protect our users' personal and financial information, we utilize cutting-edge cryptographic technology. This advanced encryption safeguards all data transmitted through our platform, providing an unprecedented level of security.
Join our community and take advantage of lucrative bonuses, seasonal promotions, and a rewarding loyalty program. Our dedicated customer support team is available 24/7 to assist you with any questions or concerns you may have. Experience the thrill and excitement of playing top-notch online games with us at 1ace, starting now!