1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1817918364
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account, eliminating the need for a password or email login. This convenient method streamlines the login process for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a proper signal and then click on send OTP, waiting for the specified time to pass. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can start playing the app as usual.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app, which includes saving your Aadhar card, UPI account, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can be completed as quickly as 30 minutes. However, payment processing may occasionally be delayed, resulting in a wait time of up to 24 hours. This delay can extend the overall completion time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by others. You can withdraw any winnings earned using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the problem persists, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
At 1ace, security and convenience are our top priorities. We offer support for a wide range of deposit and withdrawal methods, including major credit cards, electronic wallets, and cryptocurrencies, ensuring fast and secure transactions. Our user-friendly interface allows for easy navigation, making it simple for customers to access and manage their accounts. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or issues that may arise. Whether you need help with a transaction, have a question about a specific feature, or require assistance with a technical issue, our team is always available to provide timely and effective support. We understand the importance of security and have implemented robust measures to protect your personal and financial information. Our system is designed to be highly secure, with multiple layers of protection to prevent unauthorized access and ensure the integrity of your data. In addition to our commitment to security and customer support, we also strive to provide a convenient and user-friendly experience. Our platform is designed to be intuitive and easy to use, with clear and concise instructions and a simple navigation process. We also offer a variety of tools and resources to help you manage your account and make informed decisions about your financial transactions. At 1ace, we are dedicated to providing a secure, convenient, and user-friendly experience for all of our customers. We are committed to building trust and confidence with every interaction, and we strive to exceed your expectations with every transaction.
Welcome to 1ace, your premier destination for online gaming excitement and limitless entertainment. At 1ace, we take pride in offering a sophisticated and user-friendly platform, packed with diverse resources and personalized services designed to elevate your casino experience. Whether you're a fan of classic table games such as blackjack, roulette, or poker, or prefer the thrill of modern video slots and progressive jackpots, we have something for everyone. Our extensive library of games, powered by leading software providers, ensures a seamless gaming experience with stunning graphics and impressive sound effects. With a wide range of games to choose from, you'll never get bored, and our continuous updates and new game releases will keep you engaged and excited.