1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1463892549
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent, which you must verify to complete the login process. Once verified, you'll be logged in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, click on send OTP and wait for the specified time before checking for the code. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, please provide your updated KYC details via email to the customer support system. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated to the latest version, you can easily log in and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, and not for bonus amounts. This means you can only withdraw the money you've earned from playing games, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app, including saving your Aadhaar card, UPI, and bank details. This is a mandatory requirement for the next steps. Completing this process will help facilitate a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This delay occurs when payments are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings derived from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request is failing, don't worry as the funds will be added to your wallet within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
At 1ace, responsible gaming is paramount. We provide tools and resources to help you play responsibly, ensuring a safe and enjoyable experience. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns you may have, guaranteeing an exceptional experience on our platform. With our support, you can focus on what matters most - having fun and exploring the future of online gaming. Join us today and discover a world of excitement and adventure!
At 1ace, we offer not only an impressive selection of games and secure payment options, but also attractive bonuses and promotions to enhance your gaming journey. Our dedicated customer support team is available 24/7, providing assistance and addressing any questions or concerns you may have, ensuring a smooth and enjoyable experience. With our commitment to providing the best possible service, we strive to create a welcoming and inclusive environment for all our players. Our team is always available to help, whether you need guidance on a particular game, assistance with a deposit or withdrawal, or simply have a question about our offers and promotions. In addition to our comprehensive support, we also offer a range of bonuses and promotions designed to reward our players and enhance their gaming experience. From welcome bonuses to loyalty rewards, we have a variety of incentives to help you get the most out of your time at 1ace. By joining us today, you'll have access to a world of endless entertainment and potential rewards. With new games and promotions added regularly, there's always something new to look forward to. So why wait? Join the 1ace community today and start exploring the infinite possibilities of our platform!