1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9497517770
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to authenticate your account. This method eliminates the need for a password or email login, allowing for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a while and click on "send OTP", then wait again until the time is up. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can redeem your gaming earnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay is an exception to the typical quick processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone but the account holder who earned it. Earnings from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm your withdrawal request. If the request is processing, the funds will be added to your wallet account within 24 hours. If not, contact their care centre for assistance.
Our platform provides 24/7 customer support, accessible through live chat, email, and phone, to assist you with any questions or issues you may encounter. Our dedicated team is available around the clock to address your concerns and provide solutions to ensure a seamless gaming experience. In addition, we offer attractive bonuses and promotions, including welcome packages and loyalty rewards, to keep your gaming journey exciting and profitable. Our goal is to provide a constantly engaging and rewarding experience, with new opportunities to win and grow your account with every visit. Whether you're a seasoned player or just starting out, our customer support team is here to help you every step of the way. We understand the importance of a responsive and knowledgeable support team, and we strive to provide the best possible service to ensure your gaming experience is both enjoyable and hassle-free.
1ace is a leading online casino platform that provides an immersive gaming experience, seamlessly blending the excitement of land-based casinos with the comfort and convenience of playing from the comfort of your own home. Our commitment to excellence is evident in our vast library of games, carefully curated to cater to a diverse range of tastes and preferences. From the classic, timeless appeal of table games like blackjack and roulette, to the vibrant, fast-paced excitement of popular slot machines and video poker, our extensive collection has something for everyone. Whether you're a seasoned gamer or just looking to try your luck, our platform offers a unique and engaging experience that's sure to keep you entertained and coming back for more.