1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8418971700
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Verify the OTP to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for the OTP to arrive after clicking the "send OTP" button, allowing the necessary time for it to be sent. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support through email to assist with account transfer. This will help facilitate the account change.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and access its features. This should get you back up and running smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and not for bonus amounts collected. This means you can access and use the rewards you've earned through gaming, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you must save your Aadhar card, UPI, and all bank details in this app. Additionally, please ensure that all your Know Your Customer (KYC) details are fully completed and submitted. This information is required for a successful registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay in payment processing is a notable exception to the app's generally efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone. Any winnings earned while using the bonus can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings section and review your transaction history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
We take pride in providing secure and convenient deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options, ensuring that your transactions are swift and hassle-free. Our commitment to security and ease of use is unwavering, allowing you to focus on your gaming experience without worrying about the logistics. In addition, our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. Whether you're having trouble with a transaction, need help with a specific game or feature, or simply want to know more about our platform, our team is always here to help. Our goal is to make your gaming experience as smooth and enjoyable as possible, and we're constantly striving to improve our services to meet your needs. With our secure deposits and withdrawals, 24/7 support, and user-friendly interface, you can rest assured that you're in good hands.
Welcome to 1ace, your ultimate online casino destination where excitement meets sophistication. At 1ace, we offer an exhilarating gaming experience designed for both seasoned and novice players alike. Explore our extensive collection of casino games, ranging from classic slots and video poker to immersive live dealer games that capture the essence of a real casino. Our commitment to quality and fairness ensures that every game is not only entertaining but also secure. With us, you can expect a seamless and enjoyable gaming experience that will leave you wanting more. From the moment you step into our virtual doors, you'll be treated to a world of excitement, thrills, and possibilities. Our state-of-the-art technology and user-friendly interface make it easy to navigate and play your favorite games, while our dedicated customer support team is always available to assist with any questions or concerns. So why wait? Join the fun and excitement at 1ace today and discover a world of gaming possibilities.