1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3741016677
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method replaces the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong, and wait for a proper signal to come in. Then, click on send OTP and wait again for the verification code to arrive. If the code doesn't arrive within the allotted time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your valid KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve any login issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you should uninstall the app from your device and then download the latest version. This update should allow you to log in and play without any problems. Once updated, you can access the app and enjoy its new features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to your earned gaming money and do not include bonus amounts. You cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC (Know Your Customer) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours for resolution. This delay is unrelated to the speed of the app's other services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used within the gaming platform and cannot be withdrawn by anyone else. It can be withdrawn as real money after it has been earned through gameplay. Any winnings made with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have, ensuring a smooth and enjoyable gaming experience. We understand the importance of providing exceptional service and are committed to providing a hassle-free environment for our players. Our team is comprised of experienced professionals who are knowledgeable and passionate about gaming. They are equipped to handle any issue that may arise, from game-related questions to technical difficulties. Whether you're a seasoned player or just starting out, our support team is here to help you every step of the way. At 1ace, we believe that a positive gaming experience is crucial to our players' overall enjoyment. That's why we've implemented a number of features and tools designed to enhance your experience and provide endless possibilities for entertainment and winning. From exciting games and promotions to rewarding bonuses and loyalty programs, we have everything you need to make your gaming experience truly unforgettable. So why wait? Join us today and discover the limitless possibilities that await you at 1ace. With our commitment to customer satisfaction and exceptional service, you can be sure that you're in good hands. Come and explore the thrill of gaming with us, where the entertainment and potential for victory are truly endless.
To enhance your gaming experience, we provide attractive bonuses and promotions, along with a dedicated customer support team available 24/7 to assist you with any questions or concerns. Our team is committed to providing timely and effective support to ensure your gaming experience is seamless and enjoyable. In addition to our exceptional customer support, we also offer a range of bonuses and promotions designed to enhance your gaming experience. From welcome bonuses to loyalty rewards, our promotions are designed to provide you with an exciting and engaging experience. Whether you're a seasoned player or just starting out, our bonuses and promotions are designed to provide you with a rewarding and enjoyable experience. At our online casino, we understand the importance of providing a safe and secure gaming environment. That's why we use state-of-the-art encryption technology to ensure that all transactions and personal data are protected. We also adhere to strict gaming regulations and guidelines to ensure that our games are fair and random. Join 1ace today and experience the thrill of online gaming from the comfort of your own home. With our 24/7 customer support team and attractive bonuses and promotions, we're committed to providing you with an exceptional gaming experience.