1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 1616242919
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
After opening the app, enter your registered mobile number to proceed with the login process. Verify the One-Time Password (OTP) sent to your number to complete the login process. With this, you won't need a password or email to log in, making it a convenient and secure way to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still have trouble receiving the OTP, try clicking on send again and wait for the time to expire. If you're still having issues, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If the number has changed, please submit your proper KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any further problems. Once installed, you can start playing the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, not including bonus rewards. This means users can only withdraw the money they've earned through gaming, excluding any bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank details for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in a relatively short time frame of 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This can extend the overall completion time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself, however, is not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns, ensuring a smooth and enjoyable experience at the casino. Whether you're a seasoned player or new to the world of online gaming, our team is committed to providing you with exceptional support to help you make the most of your time at 1ace.
Our platform is designed to be user-friendly and optimized for both desktop and mobile devices, ensuring a seamless gaming experience wherever you are. We offer a wide range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, to cater to the diverse needs of our players. This allows you to easily manage your account and focus on your gaming experience. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or issues you may have. This means you can always get help when you need it, without interrupting your gaming session. Our support team is committed to providing a responsive and helpful service, ensuring that you can enjoy a stress-free and enjoyable gaming experience. Our platform is designed to provide a safe and secure environment for all our players. We use the latest security technologies to protect your personal and financial information, giving you peace of mind as you play. With our platform, you can trust that your gaming experience will be protected and secure, allowing you to focus on what matters most - having fun and enjoying the game.