1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2975620167
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and wait for a strong signal. If you don't receive an OTP after a reasonable time, you can initiate the process again by clicking "send OTP." Alternatively, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your existing active number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. Once installed, you can log in and enjoy playing the updated app. This should resolve any compatibility problems and allow seamless gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. You can only withdraw the money earned from gaming activities, and not the bonus amount collected. This means you can cash out your winnings, but not the free rewards or bonuses you receive.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhar card, UPI, and bank account information. This ensures seamless verification and access to the app's features. Ensure all required details are accurately filled and saved for a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays can extend the waiting time to up to 24 hours. This can cause a temporary delay, but overall, the app's efficiency remains a significant advantage.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any withdrawal requests. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
Beyond our diverse selection of games, 1ace offers attractive bonuses, weekly promotions, and a rewarding loyalty program that enhances your gaming experience. Whether you're playing on your computer or anywhere with our mobile device-compatible platform, we provide continuous access to uninterrupted entertainment. Our loyalty program is designed to appreciate your loyalty and reward your gameplay, giving you more opportunities to win and enjoy your favorite games. As a 1ace member, you'll have access to a wide range of benefits, including exclusive bonuses, special offers, and priority customer support. Our team is dedicated to providing you with an exceptional gaming experience, and we're committed to ensuring that your time with us is fun, exciting, and rewarding. So why wait? Join us today at 1ace and discover why we're the ideal destination for online casino games. With our diverse game selection, attractive bonuses, and rewarding loyalty program, we have everything you need to make your online gaming experience unforgettable.
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