1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1213794728
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will send an OTP to verify, allowing you to log in securely without needing a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal, then click "send OTP" and wait. If you don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts collected. This means users can only withdraw the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is relatively fast, taking anywhere from 30 minutes to 3 hours to complete. However, some users may experience delays in payment processing, which could result in a wait of up to 24 hours. This delay is a potential exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else, including yourself. You can withdraw any winnings earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, the funds should be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
We strive to provide a flawless and enjoyable gaming experience, ensuring a user-friendly interface and exceptional customer support. Our secure and flexible deposit and withdrawal methods include credit cards, e-wallets, and cryptocurrency options, guaranteeing quick and protected transactions. This allows players to focus on their gaming experience without worrying about the technicalities of financial transactions.
At 1ace, we prioritize your convenience and security above all else. Our platform offers a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring seamless transactions with robust cryptographic protocols. This means you can focus on your gaming experience without worrying about the technicalities. New players can take advantage of generous welcome bonuses, while our loyal members enjoy continuous promotions, VIP rewards, and a dedicated customer support team available 24/7. Our team is committed to providing exceptional service, addressing any concerns or issues promptly and efficiently. We understand the importance of security in online transactions, which is why we implement the latest encryption technologies to protect your personal and financial information. Our platform is regularly audited and updated to ensure the highest level of security and integrity. In addition to our commitment to security, we also strive to provide a user-friendly interface, making it easy for you to navigate our platform and access the features and services you need. Our team is always working to improve and expand our offerings, ensuring that our members have the best possible experience. At 1ace, we value your trust and loyalty, and we're committed to providing a safe and enjoyable gaming environment for all our members.