1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8129282111
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and this will securely log you in. You can now access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. Wait for a signal and then click to send the OTP, and if it doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means you can access your hard-earned rewards, but not any bonus credit.
Q2: Is it necessary to do KYC for withdrawal?
For this app, you are required to complete and submit all your KYC (Know Your Customer) details, which should include saving your Aadhaar card, UPI information, and bank details. This is a necessary step for the app to verify and authenticate your identity. Please ensure all these details are accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking around 30 minutes to 3 hours to complete. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay is a rare exception in an otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the real money winnings earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it's still not resolved, contact their care centre for assistance.
At 1ace, we are committed to providing a secure and interruption-free gaming environment. To cater to our global audience, we offer support for a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. All of these methods are protected by advanced encryption technologies, ensuring the safety and security of your transactions. Our user-friendly interface, combined with our 24/7 customer support, ensures that your gaming experience is smooth and enjoyable. Our dedicated team is available to assist you at any time, providing prompt and effective solutions to any issues you may encounter. We understand the importance of a seamless and secure gaming experience, and we are constantly working to improve and enhance our services to meet the evolving needs of our players. With 1ace, you can rest assured that your gaming journey will be free from interruptions and that you will receive the support you need to enjoy your favorite games to the fullest.
Our platform is designed for seamless navigation, allowing you to access and play without any limitations, whether you're using your desktop or mobile device. We prioritize your gaming experience, ensuring a secure and fair environment for all players. To achieve this, we employ cutting-edge encryption technology, protecting your personal and financial data from unauthorized access. Additionally, we adhere to strict regulations set by the industry's leading authorities, guaranteeing transparency and accountability in all our operations. This comprehensive approach enables us to provide a trusted and enjoyable gaming experience, free from concerns about security and fairness.