1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0291137087
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active number you're currently using. If the number has changed, submit your correct KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Then, download the latest version and reinstall it. This should allow you to log in and start playing the app with the new updates.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows withdrawals of a minimum amount of Rs. 100, which is higher than other available options. Withdrawals can only be made from the funds earned through gaming activities, not from bonus amounts. This means users can access their winnings from gaming, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your KYC (Know Your Customer) details within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, there may be occasional delays in payment processing, which can take up to 24 hours to resolve.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else, including the recipient. Any winnings earned using the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to settings and review your transaction history. If the request is denied, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.
Our cutting-edge website design ensures seamless navigation, allowing you to dive right into the action. We uphold high standards of security, utilizing advanced cryptography technologies to safeguard your personal and financial data. Depositing and withdrawing funds is effortless and hassle-free, with multiple methods available, including credit cards, electronic wallets, and bank transfers. Additionally, our platform is designed with user-friendliness in mind, making it easy to manage your accounts and transactions with minimal effort.
At 1ace, the satisfaction of our players is our top priority. We understand the importance of a seamless and worry-free gaming experience, which is why we offer a wide range of secure deposit and withdrawal methods to ensure that your transactions are hassle-free and stress-free. Our payment options include credit cards, electronic wallets, and cryptocurrency, giving you the flexibility to choose the method that best suits your needs. We also offer generous bonuses and regular promotions to boost your gaming experience. Whether you're a seasoned player or just starting out, we have a range of incentives to help you get started and keep you gaming. But what really sets us apart is our dedicated customer support team, available 24 hours a day, 7 days a week. Our team is committed to providing you with prompt and helpful assistance, whether you have a question about a game, a technical issue, or just need some advice on how to get the most out of your experience. At 1ace, we're committed to providing a gaming environment that's fun, safe, and enjoyable for all our players. We're always looking for ways to improve and innovate, so you can be sure that you're getting the best possible gaming experience. So why wait? Sign up now and start gaming with us!