1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1873877419
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This streamlined process allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To verify, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the designated time. If you still can't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your updated KYC details to the customer support through email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should now allow you to log in and start playing. This should resolve any compatibility problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming activities can be withdrawn, while bonus money remains non-withdrawable. This means users can only cash out their actual gaming rewards, not any bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, linking your UPI, and adding all your relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick turnaround time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've won while playing games with the bonus amount. The bonus winnings are separate from the bonus itself and can be withdrawn as cash.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If the funds don't appear in your wallet account within 24 hours, you can contact their care centre for assistance.
At the forefront of our priorities are security and protection, which is why 1ace implements cutting-edge cryptography technologies to safeguard personal and financial information. We understand the importance of keeping sensitive data confidential and take every measure to ensure its integrity. Our commitment to security is unwavering, and we continuously invest in the latest encryption methods and systems to stay ahead of potential threats. We offer a diverse range of secure deposit and withdrawal methods, catering to various needs and preferences. Our options include credit cards, electronic wallets, and cryptocurrencies, allowing you to choose the method that best suits your requirements. Whether you prefer the convenience of online transactions or the added layer of security offered by cryptocurrencies, we have you covered. Our commitment to security extends beyond our technology, however. We also prioritize robust infrastructure, regular security audits, and employee training to ensure that every aspect of our operations is secure and compliant with industry standards. We believe that security is not just a feature, but a fundamental aspect of our services, and we strive to provide a seamless and trustworthy experience for our users.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues you may have, ensuring a hassle-free experience for you. We understand the importance of prompt and effective support, and our team is committed to providing top-notch assistance whenever you need it. Join 1ace today and take advantage of our generous welcome bonuses, loyalty rewards, and thrilling promotions. Our goal is to provide an unparalleled gaming experience that exceeds your expectations. As a trusted name in the online casino industry, we pride ourselves on our commitment to excellence, fairness, and transparency. Our team is dedicated to ensuring that every player has a smooth and enjoyable experience, from the moment they sign up to the moment they cash out their winnings. We believe that every player deserves to be treated with respect and professionalism, which is why we prioritize customer support and provide multiple channels for communication, including email, phone, and live chat. Whether you're a seasoned gambler or just starting out, we invite you to experience the thrill of online gaming with 1ace. Our extensive range of games, generous bonuses, and commitment to customer satisfaction make us the perfect choice for players of all levels.