1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4710395284
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. If you still encounter issues, try clicking on "send OTP" and wait for the specified time. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help update your account and restore access.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This will allow you to easily log in and access the updated app. Once updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus money. This means you can redeem your hard-earned gaming rewards, but not any bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
Please complete and submit your KYC (Know Your Customer) details within the app, which should include saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure process. Failure to provide complete KYC details may hinder further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings in gaming activities and cannot withdraw them. The funds earned from playing games with the bonus amount can be withdrawn. This allows you to use the bonus as intended for gaming, while still being able to access the funds you've earned.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We recognize the significance of continuous financial transactions, which is why we provide a range of deposit and withdrawal methods, including credit cards, electronic wallets, cryptocurrencies, and bank transfers. Our platform is designed with cutting-edge security measures to ensure that your personal and financial data are always safeguarded and protected from unauthorized access. Our commitment to security is unwavering, and we employ advanced encryption technologies and secure servers to safeguard your information. We also adhere to the highest industry standards and regulations, such as GDPR and PCI-DSS, to ensure that your data is handled with the utmost care and respect. In addition to our robust security measures, we also prioritize the ease and convenience of transactions. Our platform is designed to be user-friendly, allowing you to easily manage your accounts, make deposits and withdrawals, and track your transactions with ease. We understand the importance of trust and transparency in financial transactions, which is why we provide clear and concise information about our fees, rates, and policies. We are committed to providing a seamless and secure experience for all our users, and we are dedicated to continuously improving our services to meet the evolving needs of our customers.
1ace offers a plethora of generous bonuses and promotions to enhance your gaming experience. From welcome bonuses and free spins to loyalty rewards and special events, there's always something exciting to look forward to. To ensure your gaming journey is smooth and enjoyable, our dedicated customer support team is available 24/7 to assist with any questions or issues that may arise. Whether you're a seasoned gamer or just starting out, our team is committed to providing top-notch support and ensuring that your time with us is stress-free and fun. Join 1ace today and experience the future of online gaming! With our cutting-edge technology and user-friendly interface, you'll feel right at home as you explore our vast collection of games. From classic slots to innovative new releases, our library is constantly updated to keep things fresh and exciting. And with our generous bonuses and promotions, you'll have even more opportunities to stretch your gaming dollar and maximize your winnings. At 1ace, we're dedicated to providing an exceptional gaming experience that's second to none. That's why we're always pushing the boundaries of what's possible, introducing new and innovative features, and offering our players the best rewards and promotions in the industry. Join the 1ace community today and discover a world of gaming excitement that's waiting for you!