1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5075559396
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still struggle to receive the OTP, try clicking "send OTP" again after a moment. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active mobile number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help resolve any issues and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and play without any problems. This should get your app up to date and functioning smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
This app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal limit compared to other apps. Bonus earnings are non-withdrawable and can only be used within the app. Withdrawals are limited to earnings from gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays may occur with payments, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn. The bonus winnings and the bonus itself are separate and have different withdrawal rules.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for further assistance.
We take great pride in our secure and efficient transaction methods, providing a wide range of deposit and withdrawal options to cater to our customers' diverse needs. These options include credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies. We understand the importance of security and prioritize the protection of our customers' personal and financial information above all else. To ensure the highest levels of security, we employ cutting-edge cryptography technologies to safeguard sensitive data. Our advanced encryption methods guarantee that all transactions are protected from unauthorized access and unauthorized parties cannot intercept or access confidential information. Our commitment to security is unwavering, and we continuously invest in the latest technological advancements to stay ahead of potential threats. Through our secure transaction methods, customers can rest assured that their financial data is protected and their transactions are processed quickly and efficiently. We are dedicated to providing a seamless and trusted experience for our customers, and our focus on security is a key factor in achieving this goal.
At 1ace, customer satisfaction is our top priority. We understand the importance of providing an exceptional gaming experience, which is why we offer comprehensive customer support available 24 hours a day, 7 days a week. Our state-of-the-art security measures are designed to protect your personal and financial data, giving you complete peace of mind. But it's not just about the games - it's about the community. That's why we've developed attractive promotions, loyalty programs, and bonuses to reward our valued players. At 1ace, you're not just a gamer, you're part of a vibrant community where excitement and opportunities await. Immerse yourself in a world of endless entertainment and unparalleled rewards, all from the comfort of your own home. With our user-friendly interface and intuitive gameplay, you'll feel like you're right in the middle of the action. Plus, our robust security features ensure that your online gaming experience is safe and secure. So why wait? Join us at 1ace and discover a whole new level of gaming excitement. Play with intelligence, play with confidence, and play with the knowledge that you're part of a community that cares about your satisfaction.