1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9019730249
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Next, verify the OTP (one-time password) sent to your mobile number to access the account. This simplified method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to appear. If you're unable to receive the OTP, try clicking on "send OTP" again and wait for the specified time. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If your number has changed, verify and update your KYC (Know Your Customer) details with our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app. Once installed, you can start playing the newly updated version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, with bonuses not being withdrawable. This means users can access their earned gaming rewards, but not their bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, delays may occur with payments, resulting in a wait time of up to 24 hours. This delay is an exception to the usual efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. Earnings from gaming with the bonus are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If you don't see the funds after 24 hours, you can contact the care centre for assistance.
Welcome to 1ace, your premier destination for online gaming excitement and unparalleled entertainment. We take pride in offering a comprehensive and user-friendly platform where players can indulge in a vast array of games, ranging from classic slots and progressive jackpots to immersive live dealer tables and strategic card games like poker and blackjack. Our cutting-edge software ensures a flawless and captivating experience, whether you prefer to play on your desktop or mobile device. With 1ace, you can enjoy the thrill of gaming from anywhere, at any time, and on any device. Our platform is designed to provide a seamless and enjoyable experience, with easy access to a wide range of games that cater to all tastes and preferences. From the comfort of your own home or on-the-go, you can immerse yourself in the excitement of online gaming with 1ace.
1ace is proud to provide a safe, fair, and transparent environment, protected by advanced cryptography technologies. With a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, users can enjoy seamless transactions with ease and confidence. This convenience is further enhanced by the availability of multiple payment options, allowing for flexibility and peace of mind. Moreover, 1ace's customer support team is available 24/7, ready to assist with any queries or concerns users may have. Whether it's about gameplay, account management, or any other issue, the dedicated team is always ready to help, providing timely and effective solutions to ensure a smooth and enjoyable experience.