1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1933459021
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in. This eliminates the need for a password or email login, making the process easier and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a proper signal to come through. If you don't receive an OTP after clicking "send," try using the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your correct KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features. Once installed, you should be able to play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only possible for money earned through gaming, not bonus amounts. This means you can withdraw the rewards you've earned from playing games, but not any bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This extended wait time is a notable exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus within your gaming account, it cannot be withdrawn. The funds earned from playing games with the bonus amount are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is being processed. If it's failing, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
The 1ace platform was designed with the user's convenience in mind, providing seamless navigation and cutting-edge graphics powered by leading software providers. The generous welcome bonuses and rewarding loyalty programs ensure that both new and experienced players find value in every gaming session.
Our platform, 1ace, recognizes the significance of continuous financial transactions. To ensure a seamless and secure experience, we offer a range of safe deposit and withdrawal methods. These include credit/debit cards, electronic wallets, and cryptocurrency options. Our user-friendly platform is designed to cater to players of all levels, from beginners to experienced users. We understand that navigating a new platform can be overwhelming, which is why we strive to make our interface intuitive and easy to navigate. With multiple deposit and withdrawal methods available, you can choose the one that best suits your needs. Our platform supports a variety of payment options, including credit and debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies like Bitcoin and Ethereum. At 1ace, we take the security of your transactions very seriously. Our platform uses advanced encryption and secure servers to protect your financial information and ensure that all transactions are processed safely and efficiently. Our commitment to providing a secure and user-friendly experience is reflected in our platform's design. We have implemented various features to ensure that our platform is accessible and easy to use, even for new players. Our aim is to provide a hassle-free experience for all users, allowing you to focus on enjoying your gaming experience without worrying about the technicalities.