1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0353302005
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after attempting to send it, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals can only be made from the money earned through gaming, excluding bonus amounts. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app, including saving your Aadhaar card, UPI details, and bank information. This is a mandatory step to ensure a smooth experience. Completing these details will facilitate the verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process within this app typically takes between 30 minutes to 3 hours, thanks to its fast and stable services. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This exception can affect the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1ace, the security and protection of our players' personal and financial information is of utmost importance. Our cutting-edge encryption technology ensures that all data transmitted to and from our platform is secure and protected from unauthorized access. This means that players can rest assured that their sensitive information is safe and confidential. In addition to our robust security measures, we also offer generous bonuses and promotions to reward our players for their loyalty and continued play. Our regular promotions and special offers provide players with opportunities to win big and enhance their gaming experience. But what really sets us apart is our dedicated customer support team, available 24 hours a day, 7 days a week. Our team of experts is always ready to assist with any questions or concerns players may have, ensuring that they can focus on what matters most - having a great time playing at 1ace. As a result, we are committed to providing a rewarding and secure online gaming environment that players can trust. With our unparalleled level of security, generous bonuses, and exceptional customer support, we invite you to join us today and take your online casino experience to the next level.
We prioritize your convenience and financial security by offering a wide range of reliable deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. Our fast and secure transactions ensure that you can focus on enjoying the experience without any complications. Additionally, our platform is optimized for both desktop and mobile devices, providing seamless gameplay wherever you are.