1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0182452927
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This streamlined process allows for easy and convenient access.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal, then click on send OTP. If you don't receive the OTP, try live chat through the app's support system. This will help you troubleshoot and resolve the problem.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate the account transfer. This will help you successfully shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing without any problems. This should allow you to access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. However, you can only withdraw earnings from gaming activities, not bonus rewards. This means that any bonuses collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours, but sometimes payments may be delayed. In these instances, users may need to wait up to 24 hours for their transactions to be processed. This delay can occur despite the app's typically efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. It is, however, possible to withdraw the winnings earned from playing games with the bonus amount. This bonus money cannot be withdrawn as cash, only the resulting winnings can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre.
Our dedicated customer support team is available 24 hours a day, 7 days a week to help with any questions or issues, ensuring a smooth and enjoyable gaming experience. Our team is committed to providing prompt and effective assistance, so you can focus on what matters most - having fun. Join 1ace today and take advantage of our generous welcome bonuses and promotions, and discover why we're the go-to choice for online casino entertainment. With a wide range of games to choose from, exciting jackpots to win, and a user-friendly interface, we offer a unique gaming experience that's unmatched in the industry.
Navigating our user-friendly platform is effortless, and our cutting-edge security measures ensure that your personal information is always safeguarded. When it comes to managing your funds, 1ace offers a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, providing the flexibility you need. Our dedicated customer service team is available 24/7, ready to assist you with any questions or issues, ensuring a peaceful and enjoyable gaming experience. From the moment you join us, you'll enjoy a seamless and secure experience, with our platform designed to make it easy for you to navigate and access your account information. Our commitment to security means that your personal and financial data is protected by the latest encryption technologies and secure servers. At 1ace, we understand the importance of flexibility when it comes to managing your funds. That's why we offer a variety of deposit and withdrawal methods, giving you the freedom to choose the one that best suits your needs. Whether you prefer the convenience of credit cards, the speed of e-wallets, or the security of cryptocurrencies, we have you covered. Our customer service team is dedicated to providing you with the highest level of support, available 24 hours a day, 7 days a week. Whether you have a question about your account, need help with a transaction, or simply want to know more about our games, we're here to help. Our team is trained to provide prompt and helpful assistance, ensuring that any issues you may have are resolved quickly and efficiently. At 1ace, we're committed to providing you with the best online gaming experience possible. Join us today and discover why so many players have chosen us for their online casino adventures. With our user-friendly platform, cutting-edge security, and dedicated customer service, you'll be able to focus on what matters most - having fun and winning big!