1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6324047716
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate you. This process replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, verify your internet connection is stable and secure. Once you have a strong signal, click "send OTP" and wait for the code to arrive. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can start playing without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for the amount earned from gaming, and not for bonus money. This means users can receive their hard-earned gaming rewards, but not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure your KYC details are fully completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, in some cases, payments may experience delays, requiring a wait time of up to 24 hours. This delay can occur even with the app's otherwise efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games that used the bonus, but not the bonus amount itself. The bonus funds remain tied to gaming activities and are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings section. If your withdrawal request fails, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our online casino has been designed with the user's convenience in mind, providing a variety of deposit and withdrawal methods, including credit and debit cards, electronic wallets, and cryptocurrencies. This ensures that transactions are not only secure but also quick and hassle-free. We prioritize the security and fairness of our platform, utilizing cutting-edge encryption technologies to protect our users' personal and financial information. Additionally, we regularly audit our games to ensure their fairness and transparency, guaranteeing a trustworthy and enjoyable gaming experience for all our patrons.
At the heart of our operations are security and convenience, which is why we provide support for various deposit and withdrawal methods, including major credit cards, e-wallets, and cryptocurrencies. This ensures that all transactions are not only smooth but also completely secure, giving our players peace of mind. Additionally, we offer generous bonuses, promotions, and a loyalty program designed to enhance the gaming experience and reward player dedication. Our loyalty program is tailored to recognize and reward players for their repeat business, providing exclusive benefits and perks to valued customers. With our user-friendly platform and extensive deposit and withdrawal options, players can focus on what matters most - enjoying their favorite games and having a great time.