1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 5478012890
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start the process, check your internet connection for a strong signal. Wait for the signal to stabilize, then click "send OTP" and wait for it to be sent successfully. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, please submit your proper KYC (Know Your Customer) details to the customer support through email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app, which should resolve any problems you were experiencing. You can then log in and start playing the updated app without issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, which includes saving your Aadhar card, UPI, and bank account information. This is a necessary step for the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours in some cases. This delay can happen when payments are processed, extending the overall transaction time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned during gameplay, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on the status of your withdrawal request, go to the settings and review your transaction history. If your withdrawal is not processed immediately, the funds will be added to your wallet account within 24 hours. If you experience any further issues, you can contact the care centre for assistance.
Our friendly website and mobile app ensure a seamless navigation experience, allowing you to indulge in your favorite games at any time, from anywhere. We understand the significance of secure transactions, which is why 1ace supports a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. All of these methods are protected by robust cryptographic technology, ensuring the utmost security and protection of your financial information.
Our user-friendly interface ensures a seamless navigation, while our robust customer service is always available to assist with any needs or questions you may have. When it comes to transactions, 1ace offers a range of secure deposit and withdrawal methods, including major credit cards, e-wallets, and bank transfers, making it easy for you to manage your funds with minimal effort. Additionally, our generous bonuses and loyalty programs are designed to reward new and existing players, providing a unique and personalized gaming experience.