1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3107804577
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will send an OTP to verify, allowing you to log in securely without needing a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal, then click "send OTP" and wait. If you don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts collected. This means users can only withdraw the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is relatively fast, taking anywhere from 30 minutes to 3 hours to complete. However, some users may experience delays in payment processing, which could result in a wait of up to 24 hours. This delay is a potential exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from playing games with the bonus amount can be withdrawn by the player. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, the funds should be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
At 1ace, we are committed to providing a responsible gaming experience. To support this, we offer a range of tools to help you manage your gameplay, including self-exclusion options and deposit limits. These features are designed to help you set boundaries and maintain control over your gaming experience. But we don't just stop at providing helpful tools - we also have a dedicated customer support team available 24/7, 365 days a year. Whether you have a question, concern, or need assistance with anything related to your gaming experience, our team is here to help. We understand that gaming can be a complex and sometimes overwhelming experience, and we're committed to providing you with the support you need to have a positive and enjoyable time. By joining 1ace, you'll become part of a community of gamers from all around the world who trust us with their gaming needs. We're proud to be the preferred online casino of many players globally, and we're committed to continuing to provide the highest level of service and support to our customers. So why wait? Join us today and discover why we're the go-to destination for online gaming enthusiasts.
At 1ace, we pride ourselves on providing a comprehensive gaming library and secure payment options, but that's not all. Our dedicated customer support team is available 24/7, 365 days a year to address any questions or issues you may encounter. Whether you're experiencing technical difficulties or need help with game rules, our support team is always ready to assist you. But that's not all. As a valued member of our community, you'll have access to exclusive bonuses, loyalty rewards, and personalized promotions that will enhance your gaming experience. From limited-time offers to special perks, we're committed to making your time with us as enjoyable and rewarding as possible. By joining 1ace today, you'll embark on an exciting adventure filled with endless entertainment and potentially life-changing wins. Our platform is designed to provide a seamless and enjoyable gaming experience, with a wide range of games to choose from and a user-friendly interface that makes it easy to navigate. So why wait? Sign up now and discover a world of excitement and opportunity. With 1ace, the possibilities are endless, and we can't wait to welcome you to our community of gamers.