1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8782568061
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP received to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, start by checking your internet connection and waiting for a strong signal. If you still experience issues, try clicking on the "send OTP" option again. If the OTP doesn't arrive within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If the number has changed, you can update it by sending your KYC (Know Your Customer) details to our customer support system via email. This will assist in transferring your account to the new details.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. After updating, you should be able to log in and access the newly updated app without any problems. This should resolve any compatibility or login issues you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in many other apps. Additionally, withdrawals are only available for funds earned through gaming activities, and not for bonus rewards. This means users can only withdraw the money they've earned, not any bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay mainly affects the payment step, not the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in your gaming account can only be used for gaming purposes and cannot be withdrawn. Any winnings made while playing with the bonus amount can be withdrawn as per the standard withdrawal policies.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to your settings and review your transaction history. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
Our user-friendly platform ensures seamless navigation, whether you're playing on a desktop or mobile device. We offer a range of secure and convenient deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring fast and secure transactions. Additionally, we prioritize your security and privacy by utilizing cutting-edge encryption technologies to protect your personal and financial information. This means that your sensitive data is safeguarded against unauthorized access, ensuring a safe and trustworthy gaming experience. With our robust security measures in place, you can focus on enjoying your gaming experience without worrying about the safety of your personal and financial information.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues you may have, ensuring that your gaming experience remains seamless and enjoyable. With our expert team on hand, you can rest assured that any problems will be quickly resolved, allowing you to focus on what matters most - playing your favorite games. Join 1ace today and take advantage of our generous welcome bonuses, loyalty rewards, and regular promotions. Our online gaming platform is designed to provide an unparalleled level of excitement and entertainment, with a wide range of games to choose from and a user-friendly interface that makes it easy to navigate. At 1ace, we understand the importance of providing a safe and secure gaming environment, which is why we employ the latest technology and security measures to protect your personal and financial information. Our commitment to providing a high-quality gaming experience is unwavering, and we are constantly working to improve and expand our offerings to ensure that you have the best possible experience. Whether you're a seasoned gamer or just starting out, 1ace has something for everyone. Our online gaming community is vibrant and active, with a wide range of players from all over the world. Join us today and discover the thrill of online gaming with 1ace.