1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4019889463
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account, eliminating the need for a password or email. This convenient method allows for easy and streamlined login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help us update your account information efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app and then download the latest version from your device. Once updated, you should be able to log in and enjoy the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Only earned gaming money can be withdrawn, and bonus money is not eligible for withdrawal. This means you can withdraw the money you've won from gaming, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. This means the bonus itself cannot be withdrawn, but winnings from games played with the bonus can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If you find that your withdrawal request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre.
We take pride in providing a secure and user-friendly platform where you can enjoy a seamless gaming experience in our extensive selection of games. To enhance your gaming journey, 1ace offers generous welcome bonuses, regular promotions, and a customized VIP loyalty program to reward our most dedicated players. Our dedicated team is constantly working to improve and expand our gaming offerings, ensuring that you always have access to the latest and greatest games.
Welcome to 1ace, your ultimate destination for an exciting online casino experience. Here, we take pride in offering a diverse range of high-quality games that cater to both novice and experienced players. Our extensive selection features thrilling slots, classic table games like blackjack and roulette, immersive live dealer experiences, and engaging video poker. From the moment you step into our virtual casino, you'll be surrounded by a vibrant atmosphere that simulates the thrill of a real-life gaming floor. Our slots are designed to transport you to new worlds, with cutting-edge graphics and sound effects that will keep you on the edge of your seat. With a wide range of themes and gameplay styles to choose from, you're sure to find the perfect fit for your gaming preferences. If you're looking for a more traditional gaming experience, our classic table games are the perfect choice. Our blackjack and roulette tables offer a range of betting options and stakes to suit every budget, while our live dealer games bring the excitement of a real-life casino to your fingertips. You'll be able to interact with our friendly and professional dealers, and enjoy the same level of personalized service that you would expect from a brick-and-mortar establishment. But that's not all. Our live dealer games also offer a range of exciting features, such as multi-camera views and real-time chat functionality, which allow you to fully immerse yourself in the gaming experience. And with our video poker games, you'll be able to enjoy the thrill of a fast-paced poker game from the comfort of your own home. At 1ace, we're committed to providing a safe and secure gaming environment that you can trust. Our games are tested and certified by independent third-party auditors, and we use the latest encryption technology to ensure that all transactions are protected. Our customer support team is also available 24/7 to help with any questions or issues you may have. So why wait? Join us at 1ace today and experience the thrill of online casino gaming like never before. With our diverse range of games, immersive experiences, and commitment to customer satisfaction, we're confident that you'll find your new favorite gaming destination.