1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9957054730
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once done, you can use your mobile number to easily log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal is available. Wait for a proper signal and click on send OTP, then wait again. If the OTP is not received after the time expires, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support system via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once downloaded, you can log in and enjoy the newly updated version of the app without any issues. This should allow you to play smoothly and without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds can only be from earned gaming money, not from bonus amounts. This means you can redeem the money you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occasionally occur, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. This means you can only access the bonus funds through gameplay.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for further assistance.
Join 1ace today and experience the thrill and reliability of a top-notch online casino from the comfort of your own home!
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