1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8209935053
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive and verify an OTP. This secure verification process allows you to access the app without needing a password or email. Once verified, you can easily log in with just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send", allow the time to pass and then try live chat with the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to complete the account transfer. This will help resolve the account issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app, which should allow for a smooth login and gameplay experience. This should enable you to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only allowed from earnings made through gaming, not from bonus amounts. This means you can only withdraw money that you've earned from playing games, not any additional bonuses or rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app. This includes saving your Aadhar card, UPI information, and all bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete transactions within 30 minutes to 3 hours. However, in rare cases, payment delays may occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from gameplay with the bonus amount are withdrawable. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
At 1ace, we take pride in offering a user-friendly interface backed by robust security measures, ensuring a perfect and secure gaming experience. With multiple deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies, managing your funds has never been easier. Our responsive customer support team is available 24/7, 365 days a year, to address any concerns or questions you may have, guaranteeing that you make the most of your time at our casino. Join us today and take advantage of our generous welcome bonuses and daily promotions, paving the way for endless entertainment and winning opportunities!
Beyond the games, 1ace boasts a diverse range of resources centered around the player, designed to provide an unparalleled gaming experience. This includes around-the-clock customer support, available 24 hours a day, 7 days a week, to address any questions or concerns players may have. New players are treated to generous welcome bonuses, designed to get their gaming journey off to a thrilling start. Additionally, the casino's loyalty program rewards repeat players with exclusive benefits and perks, tailored to their individual preferences. To keep the excitement going, 1ace offers frequent personalized promotions, crafted to maximize players' entertainment and enjoyment. From slots to table games, and from classic favorites to innovative new releases, the casino's vast game library has something for every type of player. By joining 1ace today, players can experience the thrill of winning and the joy of top-notch entertainment, all in one convenient and accessible destination. With its commitment to player satisfaction and exceptional service, it's no wonder why 1ace is the go-to online casino for players from all around the world.