1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2973108509
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent and try again. If you don't receive the OTP within the allotted time, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active number associated with your account. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This will allow you to log in and play without any problems. Once you've updated, you should be able to access the app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only possible for earnings from gaming activities, not bonus rewards. This means users cannot withdraw bonus money collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhaar card, UPI ID, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount are eligible for withdrawal. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our commitment to player satisfaction is evident in our comprehensive security measures, ensuring a secure and fair gaming environment. We prioritize variety and flexibility in our banking options, offering support for multiple deposit and withdrawal methods. This includes credit cards, e-wallets, and cryptocurrencies, allowing for fast, secure, and hassle-free transactions. Our robust security protocols ensure that all transactions are protected from unauthorized access and cyber threats, providing players with peace of mind and confidence in their online gaming experience.
Our vast library of games is fueled by some of the industry's leading software providers, ensuring smooth gameplay and impressive graphics. We take the security and fairness of our platform extremely seriously, utilizing cutting-edge encryption technologies to safeguard your personal and financial information. This means that you can play with complete confidence, knowing that your sensitive data is protected from unauthorized access. We also offer a range of convenient deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, to make transactions seamless and hassle-free. Whether you're using a traditional payment method or exploring the world of digital currencies, our platform ensures that your financial transactions are processed quickly and securely. Our commitment to security and fairness is unwavering, and we continually invest in the latest technologies and security protocols to protect our users' data and maintain the integrity of our platform. By choosing our platform, you can enjoy a safe and enjoyable gaming experience, free from concerns about data breaches or financial risks.