1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2166155452
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows for easy access without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after waiting, access the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once installed, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are not withdrawable. You can only withdraw the money earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays in payment processing may occur, requiring users to wait up to 24 hours. This delay can vary depending on the app's internal processing times.
Q4: Why is the bonus balance not being withdrawn?
Any winnings from the bonus can only be used for gaming purposes and cannot be withdrawn by others. The bonus funds themselves are non-withdrawable, while any earnings from playing with the bonus can be withdrawn. This means you can play with the bonus but any profit from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails there, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Welcome to 1ace, the ultimate online gaming destination for enthusiasts. We take pride in offering an unparalleled gaming experience, featuring a diverse selection of games catering to all tastes and skill levels. Whether you're a fan of classic table games like blackjack and poker, or prefer the thrill of video slots and progressive jackpots, our extensive library has something for everyone. Our cutting-edge platform ensures a seamless and high-quality gaming experience, complete with immersive graphics and engaging sound effects.
Customer satisfaction is our top priority, and our dedicated support team is available 24/7 to assist with any questions or concerns. Our team is committed to providing prompt and effective solutions to ensure a seamless gaming experience. At 1ace, we understand the importance of building trust with our players, and we strive to create a welcoming and enjoyable environment for all. By joining our community, you'll have access to a wide range of top-notch online casino games, expertly designed to provide hours of entertainment and excitement. Our team is always here to help, so feel free to reach out whenever you need assistance or have a question.