1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 5609738061
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click on send OTP and wait again - if you don't receive the OTP after the allotted time, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number associated with your account. If your number has changed, please email your updated KYC details to our customer support system for assistance with transferring your account. This will help facilitate a smooth transition.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app and you'll be able to log in and play seamlessly. Once updated, you can easily access and enjoy the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, and not for bonus amounts. This allows you to access your gaming earnings, but not any bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, occasional delays in payment processing may cause wait times of up to 24 hours. This can affect the overall completion time for certain users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is being processed. If not, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we prioritize the satisfaction of our players by providing top-notch customer support available 24 hours a day, 7 days a week. Our dedicated team is always ready to assist with any questions or concerns you may have, ensuring a seamless and enjoyable gaming experience. In addition to our exceptional customer support, we offer generous bonuses and promotions that provide endless opportunities to boost your winnings. Our rewards program is designed to reward your loyalty and keep you coming back for more. By joining 1ace today, you can experience the thrill of premium online casino games from the comfort of your own home. Our extensive game library features a wide range of slots, table games, and specialty games, all designed to provide hours of entertainment and excitement. At 1ace, we are committed to providing a secure, fair, and responsible gaming environment. Our games are regularly audited and tested to ensure that they meet the highest standards of quality and integrity. So why wait? Join 1ace today and start enjoying the ultimate online casino experience. With our 24/7 customer support, generous bonuses, and premium games, you'll be well on your way to a gaming adventure like no other.
Convenience is the key to a seamless gaming experience at 1ace, and we offer support for a variety of deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. All transactions are protected by advanced encryption technology, ensuring the highest level of security and peace of mind for our players. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or concerns you may have. Our team is knowledgeable and friendly, and is committed to providing prompt and helpful responses to ensure that your gaming experience is both enjoyable and hassle-free. With our comprehensive support system in place, you can focus on what really matters - playing your favorite games and having a great time. Whether you're a seasoned pro or a beginner, our team is here to help you navigate any issues that may arise, and to provide you with the best possible experience at 1ace.