1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3398690758
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after a reasonable time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active account number. If your account number has changed, please send your updated KYC details to our customer support team via email. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. You can only withdraw earnings from gaming activities, and bonuses cannot be withdrawn. The app does not allow withdrawal of bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, you must upload and save your Aadhar card, UPI details, and all bank information in the app. This includes your Know Your Customer (KYC) details, which are essential for the application. Ensure all required information is accurately and securely submitted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay may occur due to external factors affecting payment confirmation.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used within the gaming platform and cannot be withdrawn by anyone else. Any funds won while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If the issue persists, your funds should be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for further assistance.
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