1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3025643313
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. After verifying the OTP, you'll be logged in without needing a password or email. This simplified login process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait; if it still doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your phone number has changed, please send your updated KYC (Know Your Customer) documents to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the app from your device, then download the latest version. This should resolve any issues and allow you to log in and play the updated app smoothly. Once updated, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than other similar apps. Withdrawals can only be made from earnings earned through gaming activities, not from bonus collected. This means users cannot withdraw bonus money, only the money they have won playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app, including saving your Aadhar card, UPI information, and bank details. This information is essential for verification and account setup. Having all this information saved will facilitate a smooth and efficient process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can add to the overall time required to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If this doesn't work, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
In addition to its extensive gaming options, 1ace provides attractive bonuses and promotions to enhance the gaming experience, ranging from generous welcome bonuses to continuous rewards for loyal players. The dedicated customer support team is available 24/7, ensuring that any questions or issues are addressed promptly, allowing players to enjoy their favorite games with peace of mind. From the moment you join 1ace, you'll have access to a world of premium online entertainment, complete with a wide range of games, exciting promotions, and unparalleled customer service.
Welcome to 1ace, your premier destination for unparalleled online gaming excitement and rewarding experiences. At 1ace, we take pride in offering a vast array of high-quality games that cater to diverse tastes. Our collection spans from classic slots to immersive video slots, as well as strategic table games like blackjack, roulette, and poker. For those seeking a more authentic casino experience, our cutting-edge live casino brings the thrill of a real-world casino directly to your screen, allowing you to interact with professional dealers in real-time. With our extensive game selection, you can indulge in a wide range of gaming experiences, from the simplicity of classic slots to the complexity of strategic table games. Our immersive video slots transport you to new worlds, while our live casino offers the excitement of a real-world casino, complete with the sounds, sights, and energy of a live gaming environment. At 1ace, we are committed to providing an exceptional gaming experience, with a focus on quality, variety, and customer satisfaction. Our team of experts is dedicated to ensuring that our website is easy to navigate, secure, and fun to use. Whether you're a seasoned gamer or just looking to try your luck, we invite you to explore our website and discover the thrill of online gaming with 1ace.