1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3117931384
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once logged in, you won't need a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal, then click to send the OTP and wait for the specified time. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can easily access and enjoy the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can only cash out the winnings you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card information, UPI details, and all relevant bank account data.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking around 30 minutes to 3 hours to complete. However, payment delays can occur, requiring you to wait up to 24 hours in these instances. This delay is an exception to the otherwise efficient experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn by others. You can withdraw the winnings earned from playing games with the bonus amount. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their customer care centre for assistance.
At 1ace, we are committed to providing a secure, protected, and fair gaming environment. Our platform utilizes the latest encryption technologies and adheres to strict regulatory standards, allowing you to play with confidence. Our team of experts works tirelessly to ensure that your online gaming experience is not only enjoyable but also safe and reliable. From the moment you join us, you can expect a seamless and hassle-free experience. Our state-of-the-art infrastructure and advanced security measures work together to safeguard your personal and financial information, giving you peace of mind as you play. But it's not just about security - our platform is designed to provide a fair and enjoyable gaming experience. Our games are carefully selected and regularly audited to ensure they meet the highest standards of fairness and integrity. Whether you're a seasoned pro or just starting out, you can trust that the games you play are genuinely random and unpredictable. At 1ace, we believe that a great gaming experience is about more than just winning big. It's about the thrill of the game, the excitement of the unknown, and the sense of accomplishment when you achieve your goals. That's why we're committed to providing a platform that's not only secure and reliable but also fun and engaging. So why wait? Join us today and discover the excitement and rewards that await you at 1ace. With our platform, you can enjoy a wide range of games, from classic slots to cutting-edge video games, all from the comfort of your own home. And with our generous bonuses and promotions, you can get started with a bang and take your gaming experience to the next level.
Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have, ensuring that your time at 1ace is as enjoyable as it is thrilling. Our team is committed to providing prompt and effective solutions to any issues you may encounter, so you can focus on what matters most - having a great time playing your favorite games. In addition to our exceptional customer support, we also offer regular promotions, bonus offers, and a rewarding loyalty program to enhance your gaming experience. Our promotions are designed to provide you with exciting opportunities to win big, while our loyalty program rewards your loyalty and dedication to our platform. At 1ace, we strive to provide a world-class online casino experience that is unmatched in the industry. With a vast array of games to choose from, including slots, table games, and live dealer games, you'll never be bored. Our games are designed to provide hours of entertainment, and our user-friendly interface makes it easy to navigate and find your favorite games. As a valued member of our community, you'll have access to exclusive benefits, including enhanced bonuses, special offers, and priority customer support. Our loyalty program is designed to recognize and reward your loyalty, with rewards and benefits that get better with every play. So why wait? Join our community of winners today and discover the best online casino experience at 1ace. With our 24/7 customer support, exciting promotions, and rewarding loyalty program, you'll be treated like royalty from the moment you sign up.