1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 9705490846
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To access the app, enter your registered mobile number and verify the OTP (One-Time Password) sent to you. This secure method allows you to log in without needing a password or email. With this convenient process, you can easily log in to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP, you can initiate live chat support through the app for assistance. This should help you troubleshoot and resolve the problem.
Q3: What should I do if I am not able to log in with my old number?
To avoid any issues, log in with the same active number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help you update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should provide a smoother and more stable gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not bonus money. You cannot withdraw bonus funds separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details in the app, which should include saving your Aadhar card, UPI, and bank details. This is a necessary step for the registration process. Please ensure all necessary information is accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours. However, payment processing may experience delays, potentially requiring a wait of up to 24 hours. This delay can sometimes be a drawback to the otherwise streamlined experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform, and cannot be withdrawn. Any winnings from playing games using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
What sets us apart is our unwavering commitment to customer satisfaction. Our dedicated 24/7 support team is always ready to assist you with any questions or issues you may encounter, providing prompt and personalized help to ensure your gaming experience is seamless and enjoyable. Furthermore, our thrilling promotions and loyalty programs are designed to reward you generously for your loyalty, with special offers and benefits tailored to your gaming preferences. Whether you're a casual player or a hardcore gamer, we're dedicated to making your experience with us an unforgettable one.
Our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist with any questions or issues you may have, ensuring a smooth and enjoyable gaming experience. Whether you're a seasoned player or just starting out, our team is committed to providing you with the best possible service. Join 1ace today and discover why we're the top choice for online casino enthusiasts worldwide. Our commitment to customer satisfaction is unmatched, and we're dedicated to making your gaming experience as seamless and enjoyable as possible. With our 24/7 support, you can rest assured that any issues or concerns will be addressed promptly and professionally. Our team is knowledgeable and experienced, and we're always happy to help with any questions or problems you may encounter. So why wait? Join 1ace today and start enjoying the best online gaming experience available. With our exceptional customer support and wide range of games, you'll be sure to find something that suits your taste and style.