1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3096039849
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verification of the One-Time Password (OTP) received will then successfully log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this, first check your internet connection to ensure a strong signal. If you receive a weak signal, click send OTP again and wait for the OTP to be sent. If you still don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If you've changed numbers, submit your updated KYC details to the customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've installed the new version, you can log in and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. You cannot withdraw bonus money collected through other means.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all required Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card, saving your UPI ID, and storing your bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process completion time of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It's available for withdrawal after earning money by playing games with the bonus amount. This bonus earnings are separate from the withdrawals that can be made from actual gaming wins.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is declined, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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