1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1818764402
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
Before proceeding, check your internet connection for a strong signal. If the signal is stable, click on send OTP and wait for the allotted time. If you don't receive the OTP within the time frame, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, please send your updated KYC details to our customer support via email to assist with transferring your account. This will help complete the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device. Download the latest version of the app, and then you can log in and start playing. This should allow you to access the updated app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus amounts cannot be withdrawn. This means users can only cash out the money they've earned through playing games.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all your KYC (Know Your Customer) details through this app, which includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details. This information is required to verify and complete your registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, some users may experience payment delays, requiring them to wait up to 24 hours for the transaction to be completed. This delay can occur occasionally, disrupting the otherwise efficient processing times offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned through gameplay using the bonus, but not the bonus itself. This means you can access the money you've won, but the initial bonus amount remains exclusive to gaming.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, your money should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
1ace offers exceptional customer support available 24 hours a day, 7 days a week, to assist you with any questions or issues you may have. Our generous bonuses and promotions ensure that both new and loyal players are thoroughly rewarded. Immerse yourself in the world of 1ace today and experience unparalleled entertainment, exceptional service, and the chance to become rich from the comfort of your own home.
At 1ace, we're dedicated to providing an unparalleled online gaming experience that's unmatched in the industry. Our extensive library of casino games is carefully curated to offer a world-class selection of the latest and most thrilling titles, ensuring that every player has access to a diverse range of exciting options. From classic table games that never go out of style, such as blackjack and roulette, to the fast-paced action of video slots and the life-changing potential of progressive jackpots, we've got something to suit every player's taste and preferences. Whether you're a seasoned pro or just starting out, our games are designed to provide hours of entertainment and excitement. At 1ace, we're committed to delivering a premium gaming experience that's unparalleled in the industry. With our user-friendly interface and seamless navigation, you can easily find and play your favorite games, all from the comfort of your own home. Our team of experts is dedicated to ensuring that every aspect of your gaming experience is top-notch, from the quality of our games to the speed and reliability of our software.