1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0425565528
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, which will then prompt you to verify the OTP (one-time password) sent to your number. This verification process will secure your login without needing a password or email. Once verified, you can easily access the app without additional login credentials.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure a strong signal. Wait for a proper signal to appear and then click on send OTP. If you don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated features. Once the updated app is installed, you should be able to play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. However, not all earned funds are eligible for withdrawal, with bonus money being excluded. Only earnings from gaming activities can be withdrawn, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must fill in and submit all your Know Your Customer (KYC) details through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. By doing so, you will ensure a smooth and secure onboarding experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking 30 minutes to 3 hours. However, payment delays can occasionally occur, causing users to wait up to 24 hours. This delay can affect the overall processing time, extending it beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from games played with the bonus amount are withdrawable. Any winnings from the bonus are yours to keep and can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We recognize the significance of convenience and security, and that's why we provide a range of deposit and withdrawal methods to cater to our customers' diverse needs. Our payment options include credit cards, e-wallets, and bank transfers, all of which are protected by top-notch encryption technology. This ensures that all transactions are secure, fast, and reliable. In addition, our dedicated customer support team is available 24/7, 365 days a year, to assist with any queries or concerns that may arise. Our team is highly trained and knowledgeable, providing personalized support to ensure a seamless and enjoyable gaming experience. Whether you're a new player or a seasoned veteran, our support team is always just a click away, ready to help you with any issue that may arise.
Welcome to 1ace, the ultimate online gaming destination for enthusiasts! At 1ace, we take pride in offering a one-of-a-kind gaming experience, backed by a wide range of resources and services designed to cater to the unique needs of each player. Our extensive collection of games features a diverse selection of options, including classic slots, video poker, live dealer tables, and progressive jackpots, ensuring that there's something for everyone. Whether you're a seasoned gamer or just starting out, 1ace provides a welcoming environment that's easy to navigate and fun to play in. Our user-friendly interface and intuitive design make it simple to find and access your favorite games, while our dedicated customer support team is always available to assist with any questions or concerns. In addition to our impressive game selection, 1ace also offers a range of exciting promotions and bonuses to enhance your gaming experience. From welcome packages and daily deals to loyalty rewards and special offers, we're committed to providing you with a gaming experience that's both entertaining and rewarding. So why wait? Join the 1ace community today and discover a world of online gaming excitement! With new games and features being added regularly, you'll always find something fresh and exciting to look forward to.