1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1281017869
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. This allows you to log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. Click "send OTP" and wait for the code to be sent, repeating the process if it times out. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then you can log in and play without any problems. This should allow you to access the newly updated app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus collections. You cannot withdraw bonus funds accumulated on the platform.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you've completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a quick process, taking around 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This variation in processing time is a trade-off for the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, contact their care centre for further assistance.
1ace stands out in providing exceptional customer service, with dedicated support available 24 hours a day, 7 days a week. Customers can reach out through live chat, email, or phone to address any questions or concerns they may have. The company prioritizes customer convenience and security by offering a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrency options. Additionally, the website is fortified with cutting-edge cryptography technology to ensure the security of customers' personal and financial information.
To enhance your gaming experience, we provide attractive bonuses and promotions, along with a dedicated customer support team available 24/7 to assist you with any questions or concerns. Our team is committed to providing timely and effective support to ensure your gaming experience is seamless and enjoyable. In addition to our exceptional customer support, we also offer a range of bonuses and promotions designed to enhance your gaming experience. From welcome bonuses to loyalty rewards, our promotions are designed to provide you with an exciting and engaging experience. Whether you're a seasoned player or just starting out, our bonuses and promotions are designed to provide you with a rewarding and enjoyable experience. At our online casino, we understand the importance of providing a safe and secure gaming environment. That's why we use state-of-the-art encryption technology to ensure that all transactions and personal data are protected. We also adhere to strict gaming regulations and guidelines to ensure that our games are fair and random. Join 1ace today and experience the thrill of online gaming from the comfort of your own home. With our 24/7 customer support team and attractive bonuses and promotions, we're committed to providing you with an exceptional gaming experience.