1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 2444500062
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password) verification. After verifying the OTP, you'll be logged in without needing a password or email. This convenient method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check that your internet connection is stable and strong. If you still have issues receiving the OTP, wait for the allotted time before reaching out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC details to customer support via email to assist with transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app with ease. This should fix any problems and allow you to play without issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only possible for money earned from gaming activities, not bonus rewards. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and uploaded in this app. This includes saving your Aadhar card, UPI, and all bank-related information. Completing these details is a necessary step in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in an additional wait time of up to 24 hours. This delay can add extra waiting time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
1ace is committed to providing exceptional customer support, available 24 hours a day, 7 days a week, ensuring that any questions or issues are rapidly resolved. Our dedicated team is always ready to assist you, providing personalized and prompt solutions to all your concerns. Whether you need help with a specific query or are experiencing a technical issue, our knowledgeable and courteous support staff is here to guide you every step of the way. At 1ace, we understand the importance of timely and effective support, which is why we've implemented a comprehensive support system that ensures your needs are met quickly and efficiently. Our support team is comprised of industry experts who are passionate about delivering top-notch service, and we're committed to providing a hassle-free experience for all our customers. Join us at 1ace and embark on an exciting journey where fortune and entertainment await! Our platform is designed to provide an immersive experience, filled with thrilling opportunities and exciting rewards. With our support team by your side, you'll be able to navigate our platform with confidence, knowing that any issues or concerns will be promptly addressed. So why wait? Sign up with 1ace today and start your adventure! Our support team is ready to welcome you and help you make the most of your experience.
Our platform is designed with the user in mind, ensuring a seamless navigation experience for both seasoned players and newcomers. We prioritize your convenience and security by providing a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrency options. All transactions are protected by cutting-edge cryptography technology. In addition, we offer 24/7 customer support to address any questions or concerns you may have. Our dedicated team is always available to assist you, ensuring that you can focus on enjoying your gaming experience without any hassles. Whether you're looking to deposit, withdraw, or simply need assistance with an issue, our support team is here to help.