1ace

1ace App support

Contact
+91 2393040472

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This streamlined process allows for easy and secure access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, click on send again and try to send it after some time. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues and shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should get your app back up and running smoothly.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. You can only withdraw earnings from gaming activities, not bonus rewards. This means you can cash out the money you've won through gaming, but not any bonus funds you've received.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, you must submit your KYC details through this app, which includes saving your Aadhar card, UPI, and bank details. This is a necessary step to proceed with the application. Please ensure all required information is accurately filled and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution. This delay is an exception to the typically efficient process offered by the app.

Q4: Why is the bonus balance not being withdrawn?

You can only use the money earned from the bonus within your gaming account and it cannot be withdrawn by anyone else. The bonus winnings are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their customer care centre for assistance.

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