1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1683238701
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) verification, after which you'll be logged in. You can now access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To continue, first, check your internet connection for a strong signal. If you still don't receive the OTP after a wait, you can contact the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, then download the latest version. Once installed, you can log in and enjoy the updated app. This should resolve any issues and allow for seamless gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus money. This means users can only withdraw the money they've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details in this app. This includes saving your Aadhaar card, UPI information, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
As you engage with our lucrative bonuses, promotions, and a rewarding loyalty program designed to enhance your gaming journey, you can rest assured that your satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist with any questions or issues you may encounter. At 1ace, we understand the importance of providing an exceptional customer experience. That's why we've implemented a comprehensive support system, ensuring that you receive prompt and effective assistance whenever you need it. Whether you're experiencing technical difficulties or have questions about our games, our team is always ready to lend a helping hand. Join us today and experience the thrill and excitement of a premier online casino. With our comprehensive range of games, generous bonuses, and loyalty program, you'll be treated to a truly world-class gaming experience. So why wait? Sign up now and discover a new level of entertainment and excitement!
1ace offers seamless and secure deposit and withdrawal processes, ensuring a hassle-free experience for our players. Our platform supports a wide range of reliable payment methods, including credit cards, e-wallets, and cryptocurrencies, providing unparalleled convenience and peace of mind. With a vast array of payment options available, players can easily choose the method that best suits their needs. Whether it's a credit card, a popular e-wallet, or a cryptocurrency, our system is designed to be user-friendly and efficient, allowing players to focus on their gaming experience rather than worrying about payment processing. Our commitment to security is unwavering, with state-of-the-art encryption and secure servers ensuring that all transactions are protected and confidential. Additionally, our payment methods are thoroughly tested and audited to ensure they meet the highest standards of reliability and integrity. As a result, players can enjoy a seamless gaming experience, knowing that their deposits and withdrawals are handled with speed, security, and professionalism. At 1ace, we understand the importance of a smooth and hassle-free payment process, and we strive to provide the best possible experience for our players.