1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7879454871
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This secure method replaces the need for a password or email verification, allowing for easy access. Simply enter your mobile number and verify the OTP to log in instantly.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure your internet connection is stable and strong. Wait for a reliable signal, then click on the "send OTP" option, and allow the time allotted for the OTP to be sent. If the OTP isn't received, you can reach out to the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please send your updated KYC details to the customer support system via email to complete the account transfer. This will help facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version from the app store, and you'll be able to log in and start playing without any problems. This should update the app to its latest version and allow you to access its features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus amounts. This means users can cash out their winnings, but not the bonus rewards they receive.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow processes to complete within 30 minutes to 3 hours. However, delays in payment processing may occur, requiring users to wait up to 24 hours. This payment delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If not resolved, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
At 1ace, we recognize the significance of convenience, which is why we provide support for a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that transactions are not only fast but also secure. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have. Whether you're experiencing technical issues or simply need guidance on how to use our services, our team is always here to help. We understand the importance of having a seamless and hassle-free experience, and we strive to provide that by offering multiple communication channels, including email, phone, and live chat. Our team is passionate about providing exceptional customer service, and we're committed to resolving any issues promptly and efficiently. With 1ace, you can trust that your transactions are in good hands, and our customer support team is always available to provide assistance whenever you need it.
Our cutting-edge platform ensures flawless gameplay on mobile and desktop devices, allowing you to enjoy your favorite games anytime and anywhere. Additionally, we offer a range of secure and convenient deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring smooth and hassle-free transactions. We prioritize your safety and satisfaction with robust security measures and 24/7 customer support. Our team is always available to assist you with any questions or concerns, providing a seamless and enjoyable gaming experience. Join us today and take advantage of our generous welcome bonuses and ongoing promotions that keep the excitement going. Discover the thrill of gaming on 1ace and let the victory begin!