1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2262489450
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To send OTP, first, ensure a strong internet connection is established. Wait for a signal and then click to send the OTP, allowing sufficient time for it to arrive. If the OTP doesn't arrive, contact the app's support via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and access the updated app without any problems. This should allow you to start playing again smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only allowed for gaming earnings, not bonus funds. This means users can't withdraw bonus money, only the money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and saving all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but the processing time can vary from 30 minutes to 3 hours. However, in some cases, payments may experience delays, requiring users to wait up to 24 hours for completion. This delay in payment processing is a notable exception to the app's otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player. Earnings from playing games with the bonus amount are withdrawable. Any winnings from the bonus can be taken out, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
To enhance your gaming experience, we offer generous promotions, welcome bonuses, and a rewarding VIP program. Our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or concerns, ensuring a seamless and exceptional experience throughout. Join 1ace today and dive into a world of endless entertainment and winning opportunities, where the excitement never stops and the possibilities are limitless.
At 1ace, we prioritize the security and convenience of your transactions, providing various deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers. Our state-of-the-art encryption technology ensures that your confidential information is thoroughly protected. In addition to this, we offer 24/7 customer support to assist you with any questions or issues you may encounter. Our dedicated team is always available to provide help and guidance, ensuring that you have a seamless and stress-free experience with our platform. We understand the importance of ensuring the security of your personal and financial information, and we take every necessary measure to protect it. Our technology is regularly updated to stay ahead of evolving security threats, giving you peace of mind that your transactions are safe and secure. Furthermore, our intuitive interface and user-friendly design make it easy for you to navigate our platform and manage your transactions with ease. Whether you're making a deposit, withdrawal, or transfer, our system is designed to make the process quick and efficient. At 1ace, we are committed to providing you with an exceptional online experience that is both secure and convenient. Our team is dedicated to delivering top-notch service, ensuring that you can focus on what matters most - your financial goals and objectives.