1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6192835568
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in instantly. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper signal to come. If you don't receive the OTP after the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, use the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help shift your account to the new phone number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming, not the bonus amount collected. This means you can access the rewards you've earned through gameplay, but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are filled and submitted through this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours, but payments may take longer to process. In some cases, payment delays can occur, requiring a wait time of up to 24 hours. This delay in payment processing can add to the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
At 1ace, the security of our players' personal and financial information is our top priority. We utilize cutting-edge encryption technologies to safeguard your data, ensuring that you can focus on enjoying your gaming experience without worry. Our advanced security measures include robust firewalls, secure servers, and multi-factor authentication, all designed to prevent unauthorized access and protect your sensitive information. In addition to our unwavering commitment to security, we offer a range of generous bonuses, promotions, and loyalty rewards to make your gaming experience even more thrilling and rewarding. From welcome packages to loyalty programs, we strive to provide our players with a constant stream of exciting opportunities to win and enjoy their favorite games. By joining 1ace today, you'll not only gain access to a vast library of games and exciting promotions, but also become part of a vibrant community of players who share your passion for gaming. Our dedicated team is always available to assist you, providing expert guidance and support to ensure that your gaming experience is nothing short of exceptional. So why wait? Join 1ace now and elevate your gaming adventure to new heights. With our unparalleled security, generous rewards, and top-notch gaming experience, you'll be well on your way to a gaming journey like no other.
At the core of 1ace is innovation, providing players with a diverse range of deposit and withdrawal methods, including credit cards, digital wallets, bank transfers, and cryptocurrency options. These methods are designed to ensure seamless, fast, and secure transactions, allowing players to focus on their gaming experience without any hassle. Additionally, our dedicated customer support team is available 24/7, seven days a week, to assist with any questions or technical issues that may arise. Whether you need help depositing funds, resolving a withdrawal issue, or require assistance with a specific game or feature, our team is committed to providing prompt and professional support. With 1ace, you can rest assured that you'll have a reliable and trustworthy partner to ensure a smooth and enjoyable gaming experience.