1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0156366174
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to complete the login process. This method eliminates the need for a password or email, providing a convenient and secure login option.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and ensure it's stable. If you don't receive the OTP after a reasonable time, try clicking the "send OTP" option again. If the issue persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you should be able to log in and enjoy the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not for bonus collections. This means you can only withdraw the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, please ensure all your Know Your Customer (KYC) details are uploaded and saved in the app, including your Aadhar card and bank details. Additionally, your UPI information should also be linked and saved within the app. This will help facilitate a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, users may experience delays in payment processing, which can take up to 24 hours. This variation in processing time is a notable consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You are free to withdraw any winnings earned from playing games with the bonus amount. The bonus itself, however, cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's delayed, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
At 1ace, we recognize the significance of convenience and security, which is why we offer a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers, all protected by advanced cryptography technologies. This means that our customers can easily and securely manage their accounts, making it easy to focus on what matters most - enjoying their gaming experience. To further ensure a seamless and enjoyable experience, our dedicated customer support team is available 24 hours a day, 7 days a week, providing assistance and support whenever it's needed. Whether you have a question, concern, or issue, our team is always ready to help, providing a responsive and personalized service that meets the highest standards of excellence.
Welcome to 1ace, your premier online casino destination where thrilling entertainment meets unparalleled convenience. At 1ace, we're dedicated to providing an exciting and diversified gaming experience for enthusiasts worldwide. Our platform boasts a vast array of games, featuring classic favorites like roulette, blackjack, and poker, alongside an endless selection of modern slot machines with captivating themes and progressive jackpots. In addition, our live dealer games bring the authentic casino atmosphere directly to your screen, ensuring a dynamic and real-time interaction. Our commitment to innovation and customer satisfaction has earned us a reputation as a leading online casino, where players can enjoy a seamless and enjoyable gaming experience. With 1ace, you can indulge in a wide range of games, including popular slots, table games, and live dealer options. Our user-friendly interface and intuitive navigation make it easy to find your favorite games and start playing. Whether you're a seasoned gambler or a newcomer to the world of online casinos, we're confident that you'll find something to suit your taste and preferences. At 1ace, we're committed to providing a safe and secure gaming environment, with advanced encryption and secure payment processing to ensure the protection of your personal and financial information. Our dedicated customer support team is always available to assist with any questions or concerns you may have, ensuring that your gaming experience is nothing short of exceptional.