1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7541126474
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verifying the one-time password (OTP) sent to your number will securely log you in. This process eliminates the need for a password or email login, making it a convenient and hassle-free experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive an OTP after waiting, you can try clicking "send OTP" again or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help shift your account to the updated information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version from the app store, and you'll be able to log in and play with ease. This should fix any problems and give you a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are limited to earnings from gaming activities, and bonus money cannot be withdrawn. This means users can only cash out their actual winnings from gaming, not any bonus rewards they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are filled and submitted in this app, including your Aadhar card, UPI, and bank account information. This will enable a seamless and secure onboarding experience. Saving these details in the app will also facilitate future transactions and interactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours. This delay can be an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If your withdrawal is stuck, don't worry, it will be added to your wallet account within 24 hours. If it still doesn't work, you can reach out to their care centre for further assistance.
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