1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6925755967
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will send an OTP, which you must verify to complete the login process. Once verified, you can easily access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you still don't receive the OTP, click on "send OTP" and wait for the designated time. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're encountering login issues, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get your account shifted promptly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you can easily access and play the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, with bonus funds remaining non-withdrawable. This means you can only cash out the earnings you've accumulated from playing.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, linking your UPI, and saving your bank details. Completing these steps is a requirement for the app's functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process payments in 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for processing. This delay can occasionally disrupt the otherwise efficient payment process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings from gaming with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it is, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Join 1ace today and take advantage of our generous welcome bonuses, regular promotions, and loyalty reward program. Whether you're an experienced gamer or a newcomer to the thrilling world of online casinos, 1ace is the perfect partner for unforgettable gaming adventures. Our welcome bonuses are designed to give you a boost as you start your journey with us. With a generous package of free spins and deposits, you'll be able to explore our vast library of games and get a feel for what we have to offer. But that's not all - we also have a range of regular promotions and tournaments that will keep your gaming experience fresh and exciting. From slot tournaments to blackjack competitions, there's always something new to look forward to. And as you continue to play with us, you'll earn points and rewards through our loyalty program. The more you play, the more you'll climb the ranks and unlock exclusive benefits, including access to VIP rooms, exclusive bonuses, and personalized support. At 1ace, we're committed to providing a safe and secure gaming environment, with state-of-the-art encryption and fair play guaranteed. Our customer support team is always available to help with any questions or concerns you may have, so you can focus on what matters most - having fun and winning big. So why wait? Join 1ace today and start your gaming adventure. With our generous welcome bonuses, regular promotions, and loyalty reward program, you'll be well on your way to unforgettable gaming experiences.
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