1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3664912268
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This method provides a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click on the "send OTP" button and wait for the OTP to be sent. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to assist with transferring your account. This will help update your account information accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. Once installed, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount collected. This means you can withdraw the money you've earned, but any bonus rewards are non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card information, UPI details, and all relevant bank account data. Completing these steps is necessary for a successful registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically speed up the process, taking 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay can significantly impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
1ace takes a multi-layered approach to ensure a safe and thrilling gaming experience. By implementing advanced security measures and fair play guidelines, we guarantee a protected and enjoyable journey for our players. In addition, we provide comprehensive support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This offers our players the flexibility and convenience to manage their funds quickly and easily. Whether you prefer the familiarity of traditional payment methods or the speed and anonymity of digital currencies, we have you covered. Our user-friendly interface and streamlined process ensure that you can focus on what matters most – having fun and winning big.
Our secure platform offers a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, allowing for fast and hassle-free transactions. With our extensive payment options, you can easily manage your finances and conduct transactions without any complications. In addition, our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or issues you may encounter. Our team is committed to providing top-notch support, ensuring that you receive prompt and effective help whenever you need it. Whether you're experiencing technical difficulties, need assistance with a transaction, or have general questions about our services, our customer support team is always available to help. We understand the importance of timely and efficient support, and we're dedicated to providing you with the best possible experience.